Trying autofill in TikTok's website does not work.

Voydka
Voydka
Community Member
edited February 2023 in 1Password in the Browser

Trying autofill in TikTok's website does not work.
When I click on my email/username in the suggestion from 1passwod it doesn't populate the login data.

1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Windows 11
Browser:_ Chrome
Referrer: forum-search:tiktok

Comments

  • steph.giles
    steph.giles

    Hey @Voydka,

    I'm sorry for the delayed response. Can you point me at the exact page you are having difficulty on?

    I have tested it out on https://www.tiktok.com/login/phone-or-email/email and seem to be able to fill as expected. Does the URL you have saved within your TikTok item exactly match that of the page?

  • Voydka
    Voydka
    Community Member

    Sorry I didn't make clear where I'm attempting to log-in.
    Steps:

    • Go to TikTok.com
    • Press on log-in in the top right corner
    • Select to login with username or email.
    • Then you can see that I've the option to select my account but when I click it, it does nothing.
  • steph.giles
    steph.giles

    Hey @Voydka,

    Thank you for getting back to me. You're right, 1Password is having a hard time filling the fields when using the steps you have provided above.

    I have filed an issue with our developers to see if we can improve the behaviour in a future update. In the meantime, I have found I was able to fill by clicking on the 1Password icon in the browser toolbar followed by 'Autofill' next to the item.

    I understand this isn't ideal, thank you for bringing it to our attention.

    ref: dev/core/core#1088

This discussion has been closed.