1Password on Mastodon

Tabbar in Beta 8.10.1 on iPhone 13 doesn't work - system language related [Fixed now in 8.10.3]

viswizviswiz
Community Member
edited March 8 in iOS

Since installing beta 8.10.1 on an iPhone 13 I can't switch to items or search tabs only watchtower and home are accessible. Clicks/touches on items or search are ignored. Further investigantions show that this seems to be caused by the selected system language. Using German as default language the tabs are not working. Switching the iPhone to English the tabbar works as expected.


1Password Version: 8.10.1
Extension Version: Not Provided
OS Version: iOS 16.3.1
Browser:_ Not Provided

Comments

  • christophevchristophev
    Community Member

    Same here with French language, on iPhone 14 Pro Max with same 1Password version and same iOS version.

  • DenalBDenalB
    Community Member

    Same here!

    Using new beta 8.10.1-1 on iPhone 12 Pro Max with German language. It is only possible to switch between Home and Watchtower. Other buttons are not working correctly.

    Switched back to 8.10.0-52 and the buttons are working again.

  • ag_tommyag_tommy

    Team Member
    edited February 23

    Thanks folks we've got an issue filed for this behavior. Apologies for the trouble. We'll do our best to get this fixed up as soon as possible.

    ref: dev/core/core#20138

  • DenalBDenalB
    Community Member

    Thanks, @ag_tommy !

    Just installed latest beta build 8.10.1-19. Now only the search button doesn't work in German language! Clicking the search button is showing Home. You can use all other 3 buttons at the bottom, but not the search button.

  • viswizviswiz
    Community Member

    @ag_tommy after updating to 8.10.1-19 the behavior is now slightly different. Home and watchtower work as expected. Search returns to home. Items doesn't work at all.
    Sometimes search works after force quitting 1PW.

  • DenalBDenalB
    Community Member

    Now only the search button doesn't work in German language!

    I have to correct myself. Only buttons that are working are Home and Watchtower in German language. Switching the app into English language works.

  • AshokleylandAshokleyland
    Community Member

    Hi,

    Same here 8.10.1, french language

  • SMelroSMelro
    Community Member

    Hi

    Same with 8.10.1 and iOS 16.4, portuguese language

  • ag_tommyag_tommy

    Team Member

    Thanks @SMelro

    I've added your report to the tracker.

    ref: dev/core/core#20138

  • RickSRickS
    Community Member

    Same with 8.10.1-19 iOs 16.4 and Italian language on iPhone 14 Pro Max

  • ag_tommyag_tommy

    Team Member

    Thanks @RiskS

    ref: dev/core/core#20138

  • ZayatoshiZayatoshi
    Community Member

    Hi. I am on IOS 16.4, with the latest beta 1Password 8.10.1 installed.

    The search no longer works. When you click on the magnifying glass, the search does not appear and remains blocked.

    I have this problem with the last two betas.

    With last week's latest official version 8.10.1, there is no problem with the search.

    This problem is only with the beta.

    It is impossible to search these site notes etc...

  • ag_tommyag_tommy

    Team Member

    @Zayatoshi

    You might be experiencing this issue (link below). Would you be so kind as to let me know if that's the case? If so, I can get you added to the known issue. Thanks. https://1password.community/discussion/138166/tabbar-in-beta-8-10-1-on-iphone-13-doesnt-work-system-language-related#latest

  • ZayatoshiZayatoshi
    Community Member

    Yes same problem.

  • ag_tommyag_tommy

    Team Member
    edited February 24

    Thanks @Zayatoshi

    I'll get you added to the issue. My apologies. we've got work ongoing. Keep an eye out for future betas. I've also merged the topics.

    ref: dev/core/core#20138

  • ZayatoshiZayatoshi
    Community Member

    No problem, the betas are made for that.

  • BKrnkBKrnk
    Community Member

    Same here. You are right. Betas are made for this. The error exists already for two versions.

    Unfortunately my error message was „ignored“

  • ag_tommyag_tommy

    Team Member

    @BKrnk

    Odd, was that what was shown to you? It's likely not important but you've got me curious now. May I ask what language your device is using?

  • BKrnkBKrnk
    Community Member
    edited February 24

    @ag_tommy

    I use German as my device language. If I go back to the Beta version 8.10.0 (81000052) I can use the tabbar (I hope this is the correct name) again without problems.

    Furthermore i sent a video to your developer/ support mail to show the behaviour.

    Another questions:
    What is the preferred way to share feedback, bugs or request? I sent mails via the TestFlight app about this behavior in the second youngest versions. But never got feedback. I think you would prefer this forum right?

  • ag_tommyag_tommy

    Team Member

    You're always welcome to share feedback here or via our support email. Typically, before I stepped behind the curtain as an employee I always preferred the community as it gave me a way to say, oh, hey, me too sort of thing. The developers also tend to be present in the community. You might even talk to some of them. But ether method will work just fine.

  • dragon1dragon1
    Community Member

    Bug went into final! what's going on with your quality control?

  • viswizviswiz
    Community Member
    edited March 8

    It is totally unacceptable that a version with this known serious bug has been released! Many of my older relatives don't speak English and are now unable to use 1Password. Whatever happened to AgileBits during the development of 1PW8 it was a change for the worse.
    Just changed my AppStore review to 1 star!

  • ag_kevinag_kevin

    Team Member

    Hi all,

    This is to inform you that the bug has been fixed and update should be available in the App Store anytime now. We are also investigating our processes to see how this slipped through in the first place. At first report of this, it should have been fixed before release.

  • DenalBDenalB
    Community Member

    Hi @ag_kevin !

    Will a fixed beta build also be available? Actually, there is still beta build 8.10.1-19 available. 🤔

  • MikeTMikeT

    Team Member

    Hi @DenalB,

    Yep, we're in process of building the next beta as we speak. It'll be 8.10.3-xx.

  • DenalBDenalB
    Community Member

    Great, @MikeT ! Looking forward to it ... 👍

  • MikeTMikeT

    Team Member

    @denalb, it should be up now or in progress of being deployed to everyone on TestFlight.

  • DenalBDenalB
    Community Member

    @MikeT , just got the update to build 8.10.3-1 and the issue is fixed. 👍

  • MikeTMikeT

    Team Member

    That's great, thanks for letting us know.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file