export from teams account greyed out. how to export?

dreh0652
dreh0652
Community Member
edited February 2023 in Business and Teams

I'm using 1Password 7.

1Password Version: 7.9.9
Extension Version: Not Provided
OS Version: macOS 12.6.1
Browser:_ Firefox or Brave
Referrer: forum-search:export from teams account greyed out

Comments

  • ScottS1P
    ScottS1P

    Hello @dreh0652,

    Thanks for checking with us about the option to export from 1Password 7. This may be happening for a number of reasons, and it would be best for us to work with you in private to determine if the permissions in your account explain why you aren't able to export. Using the email address registered to your 1Password account, send an email to support@1password.com and include a link to this community post.

    The ticket system should reply back with a ticket number. When you get that, reply here, share your ticket number, and I'll look up your ticket so I can review any accounts you may have, and continue the conversation in private.

    Thank you,

  • dreh0652
    dreh0652
    Community Member

    Ticket # 112753

  • dreh0652
    dreh0652
    Community Member

    Fixed

  • ScottS1P
    ScottS1P

    Thanks @dreh0652 -- I've just replied to your email. Please check your inbox and reply there. To help prevent any duplication in work, I'll close out this post on the community site.

This discussion has been closed.