Username NOT populating

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pathfinder76
pathfinder76
Community Member
in iOS

when i used keychain, and put in a username into the website, keychain would then populate the password, and i was done.

when switched to 1password on iphone, it populates the password, put i find i need to retype the username into the 1password popup.

any suggestions

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Comments

  • GreyM1P
    GreyM1P
    Options

    Hi there @pathfinder76

    It's hard to say for definite without some more details, but you could try the following to see if it works:

    1. Make a new test item in 1Password with these details:
    • title: Autofill Test or similar
    • username: test
    • password: anything you like
    • website: fill.dev
    1. In Safari on your iPhone, go to fill.dev/form/login-simple
    2. Tap the "🔑 Passwords" button on the keyboard and choose the test item.
    3. Check that both the username and password were autofilled correctly.

    I look forward to hearing how you get on with the above. I'll be here if you need further help. :)

    — Grey

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