Why do empty "group" folders show up in the "all items" view when I open 1Password in my browser?

gkmetoye

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1Password Version: 2.7.0
Extension Version: Not Provided
OS Version: windows10; ver. 22H2
Browser:_ Chrome
Referrer: forum-search:Why do empty "group" folders show up in the "all items" view when I open 1Password in my browser?

ag_tommy

@gkmetoye

I'm not sure, but it looks like a possible import issue during a move from LastPass. We might be able to make suggestions. We'd certainly like to know more about how this occurred. If you can please email the team and let them know more about how you imported.

support+forum@1password.com and please include a link to this thread. https://1password.community/discussion/138313/why-do-empty-group-folders-show-up-in-the-all-items-view-when-i-open-1password-in-my-browser#latest

gkmetoye

https://1password.community/discussion/138313/why-do-empty-group-folders-show-up-in-the-all-items-view-when-i-open-1password-in-my-browser#latest

I used "Import your LastPass data using 1Password's in-app importer" found in one of the emails I received when I set up the account.
Thank you.

ag_tommy

@gkmetoye

If you'd like the team to try and determine what occurred please email us where we can gather more details. Please use support+forum@1password.com

MrC

@gkmetoye

That's a known issue that the 1Password folks are still working on resolving.