1password login error "could not validate the device requesting the migration."

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branfarm
branfarm
Community Member
in Business and Teams

A few of my users are receiving an error when they try to login to 1password web. We have 'Unlock 1Password with SSO' configured using Okta.

The error is: "Could not validate the device requesting the migration. Contact your administrator for assistance."

I'm not sure what the issue is -- they have the correct Okta app assigned and their account in 1password doesn't show anything out of the ordinary.

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Referrer: forum-search:1password login error "could not validate the device requesting the migration."

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  • ag_tommy
    ag_tommy
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    @branfarm

    Let's get you into email support. It could be something we'll need a diagnostic report to help locate the trouble. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

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