Imported subfolder items now tagged - different in browser vs. Windows

jenniferc
jenniferc
Community Member
edited March 2023 in Windows

New user here. I imported hundreds of items from Roboform. There was a folder and a subfolder. 1Password turned these into a primary tag and a subtag. That's fine. When viewing on the browser page, clicking the primary tag shows me just the primary items. That's good!

But in the Windows desktop app, clicking on the primary tag shows me ALL items. Why is it different? On the Windows app, I want to see only the primary tag items, not any items with the subtag. Is there a fix?

1Password Version: 8.10.0
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome
Referrer: forum-search:tags

Comments

  • ag_mike_d
    ag_mike_d

    Hello @jenniferc,

    Thanks for your message. Could let us know how these two particular tags are organized in the sidebars of the Windows app and in the browser on 1Password.com? For example, is the Sub tag nested under the Primary tag, or do they appear as two different tags?

    Any screenshots you can provide would help us to understand how these tags are organized. Here is a handy guide on how to take screenshots on different platforms: https://www.take-a-screenshot.org - When sending a screenshot, please be sure to redact any personal or private information.

    In the meantime, here's our guide for to Organize with favorites and tags.

    Looking forward to your reply.

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