Unlocking 1password extension in Chromium browser not working

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gerardonavarro
gerardonavarro
Community Member
in 1Password in the Browser

Dear 1password team,

I am using the chromium browser and installed the 1password extension . Unfortunately, I need to type in my 1password credentials everytime when I want to unlock the 1password browser extension. Is there another way to do this?

I already found this discussion and applied the suggested solution in various ways, see https://1password.community/discussion/126998/can-touch-id-work-with-the-chromium-browser-extension . However, I was not able to get it to work. Turning off and on this setting does not resolve my issue. Do you have another idea?

Best Regards

Gerardo

1Password Version: 1Password for Mac 8.10.0
Extension Version: 2.7.0
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:chromium

Comments

  • Ben
    Ben
    Options

    Hi @gerardonavarro

    Thanks for taking the time to write in. I'm sorry to hear you're having trouble getting 1Password in your browser connected to the desktop app, so that you can keep their lock state in sync. I see you've already done some basic troubleshooting. Thank you for that! I'd be happy to help you with the next steps.

    To dig deeper I'd like to ask you to create a diagnostics report from your Mac and console log from your browser:

    Attach the diagnostics and log to an email message addressed to support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/138542/unlocking-1password-extension-in-chromium-browser-not-working
    • Your forum username: gerardonavarro

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    Ben

This discussion has been closed.