Edge extension never syncs

mxe

My browser extension never syncs for any new content.

When I add an item on desktop (macOS, already tried latest beta), it immediately appears in the iOS app, and vice versa.
Also after adding an item with either app, I can see it on my.1password.com afterwards.
The browser extension however will never sync, never recieve new items or changes to existing ones.

I am having the same issue for almost 16 months now, and it's very annoying.

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1Password Version: 8.10.3
Extension Version: 2.8.1
OS Version: macOS 13.2.1
Browser:_ Edge

mxe

note that I can force a sync only when logging out in the app, removing & reinstalling the browser extension.

the console log shows some CORS errors after every unlock of the browser extension, I figure that is the issue:


14:06:36.342 Access to fetch at 'https://my.1password.com/api/v2/overview' from origin 'chrome-extension://khgocmkkpikpnmmkgmdnfckapcdkgfaf' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.


Joy_1P

Hey @mxe, sorry about the issue you're seeing with 1Password in Edge. Could you re-sync your account in Edge to see if that resolves the issue?

1. Right click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Under Accounts & Vaults, sign out of your account.
4. Sign back into your account.
5. Re-enable "Integrate with 1Password app".

If the issue comes back, then please let us know the following:

• Do you have any other issues with the extension, such as being unable to save logins or generate new passwords?
• Do you have any other extensions installed in Edge? If so, what are they?
• Do you have any anti-virus or anti-malware programs on your computer?
• Do you use a proxy or VPN?

We may have to ask for the entirety of your extension console logs. However, let's start with the steps and questions above first. We look forward to hearing from you again.