new Pixel 7, "Biometric unlock" option is greyed out

gglater
gglater
Community Member
in Android

I am unable to select the option, it is greyed out.

1Password Version: 8.10.1
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • gglater
    gglater
    Community Member

    more info, if I delete my face profile, it works. The issue didn't seem limited to 1Password, other apps were also greying out the biometrics option. very weird.

  • ag_timothy
    ag_timothy

    Hi @gglater, thanks for writing in and sharing this update.

    I'm glad to hear fingerprint unlock is working for you. Let us know if there's anything else we can help with! Thanks again.

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