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Forum Discussion
Extension not working with latest Firefox update
After updating to Firefox v111.0 on Mac the extension no longer works when I click on the icon in the password field. Have to manually copy and paste everything in. Works fine in Windows with the same version.
1Password Version: 1Password for Mac 8.10.3 (81003012)
Extension Version: 2.8.1
OS Version: 13.2.1
Browser:_ Firefox v111.0
- 1P_Tommy
Moderator
You're welcome.
- 1P_Tommy
@ProfMark
Someone will be with you as soon as possible. Apologies for the delay.
- 1P_Tommy
@cmeury
Your log is here. I appreciate you sending it. Someone from the team will get back to you as soon as possible.
ref: KHY-82478-679
steph_giles1Password Team
Hey @calicyclist,
I'm sorry for the trouble, I think it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
Please attach the reports to an email message addressed to
support+forum@1password.comwith a link to this thread.You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
