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Former Member's avatar
Former Member
3 years ago

Just installed android app 8.10.1, first time login spins forever

Hello,

I've just installed the android app (v8.10.1), and am stuck at the login screen with an infinite spinner. Logging into 1password works just fine in both browser (Chrome) and Linux native client (Fedora, using client version 8.10.3-1.x86_64). As there is no other feedback or any indication of login failure, I'm stuck on how to troubleshoot this.

Any help would be much appreciated, thanks.

1Password Version: 8.10.1
Extension Version: Not Provided
OS Version: Android
Browser:_ Not Provided

android

2 Replies

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @emparq, thanks for the update! I'm glad to hear it's working as expected for you now.

    If there's anything else we can help with, just let me know!

  • Former Member's avatar
    Former Member
    3 years ago

    Following-up- still not sure what the problem was, but uninstalling and reinstalling the app, then re-logging in seems to have resolved my issue.