Database Backup Failed every 5 minutes or so

JimKlo
JimKlo
Community Member
edited March 2023 in Mac

I was on 1Password 7.x... I started seeing this pop-up roughly few minutes and I have no clue why it started.

It seems to continue to do this despite a reboot.

In an effort to believe maybe a corrupt install, I tried installing the latest - which is now 8.10.3. This pop-up continues to appear. I've sent an email to support but no reply - a bit frustrating for a product I pay for.

Anyone know how to resolve this problem?

1Password Version: 1Password for Mac 8.10.3 (81003012)
Extension Version: Not Provided
OS Version: 13.2.1 (22D68)
Browser:_ Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @JimKlo!

    I'm sorry that you're receiving an error message. The screenshot that you posted shows the icon of an old version of 1Password so it's likely that you still have it installed on your Mac alongside version 8. I've located your support ticket and sent you an email, let's continue the conversation there. To prevent duplication of effort I'm closing this thread.

    -Dave

    ref: IJH-88293-155

This discussion has been closed.