Can't add credit card payment info after payment rejected
My billing credit card is no longer valid, so yearly payment was rejected. I need to add a new credit card, but the Add Credit Card button remains greyed out after I fill in all credit card info. I have tried this on both macOs and iphone, both with completely updated OS and 1Password versions. Please respond before 3/25 when my account becomes frozen.
1Password Version: 8.10.3
Extension Version: Not Provided
OS Version: macos 13.2.1
Browser:_ chrome and safari
Referrer: forum-search:can't update billing creditr card
Comments
-
Hi there @ericmandel,
We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
0
