How to enable Touch ID setting on iPad?

eanderso252
eanderso252
Community Member
in iOS

I setup touch ID on iPad but the 1Password>Settings>Security>Touch ID option remains disabled (though visible). Touch ID works for other things like unlocking the iPad. I removed touch, restarted, and set it back up but the option remains disabled (greyed out).

Successfully using the app on an iPhone, Mac, and another iPad w/o issues. Running out of ideas.

1Password Version: 8.10.2
Extension Version: Not Provided
OS Version: IOS 16.3.1
Browser:_ Not Provided
Referrer: forum-search:touch ID settings disabled iPad

Comments

  • eanderso252
    eanderso252
    Community Member

    Ignore, I reinstalled 1Password and it's now working

  • Dave_1P
    Dave_1P

    Hello @eanderso252! 👋

    I'm happy to see that you were able to get Touch ID working for 1Password on your iPad. Let me know if there's anything else that I can help you with. 🙂

    -Dave

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