Cannot update billing address or add new credit card online

lblanda
lblanda
Community Member
edited April 2023 in Business and Teams

Need to pay invoice which requires me to update the credit card on file. Cannot update or add new credit card. Cannot update billing address. Windows 11 / Chrome latest version / All extensions off except 1pass. Tried other browser, no change.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome
Referrer: forum-search:Cannot update billing address or add new credit card

Comments

  • ag_max
    ag_max

    Hi @lblanda,

    Our Billing experts will be happy to assist. To ensure they're able to investigate and work with you privately, I've moved this discussion to email so we can help investigate further. You should see an email with a notification in your inbox. One of my colleagues will reply as soon as they're available. 👍

This discussion has been closed.