Problem with importing passwords into 1Password with Linux Desktop-based app

perlun
perlun
Community Member
in Linux

Hi,

Trying to import my existing passwords from LastPass, and the recommended approach is to use the desktop app for this. However, when I add my account nothing happens when I click the "import" button. I re-ran 1Password with debug logging enabled (1password --log debug) which gave me this stack trace when the import button is pressed:

DEBUG 2023-04-11T11:00:25.415 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: OfflineIndicatorViewModel
DEBUG 2023-04-11T11:00:25.418 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: MainMenu(<OpAppMainMenuRequest>)
DEBUG 2023-04-11T11:00:25.430 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: QuickAccessCollectionMenu
DEBUG 2023-04-11T11:00:25.430 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: QuickAccess(QXRequest { action: Search(<QXSearchAction>), opened_by: QuickAccessShortcut })
DEBUG 2023-04-11T11:00:25.430 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: QuickAccess(QXRequest { action: ViewModel, opened_by: QuickAccessShortcut })
DEBUG 2023-04-11T11:00:25.430 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: Config
DEBUG 2023-04-11T11:00:25.444 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: QuickAccess(QXRequest { action: Search(<QXSearchAction>), opened_by: QuickAccessShortcut })
DEBUG 2023-04-11T11:00:25.466 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: MainMenu(<OpAppMainMenuRequest>)
DEBUG 2023-04-11T11:00:25.537 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: CheckForLocalUpdate(<CheckForLocalUpdateRequest>)
DEBUG 2023-04-11T11:00:26.724 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: FirstRunFlow(<FirstRunFlowRequest>)
DEBUG 2023-04-11T11:00:26.746 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: MainMenu(<OpAppMainMenuRequest>)
DEBUG 2023-04-11T11:00:28.389 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: FirstRunFlowPostViewAction(<FirstRunFlowPageId>)
DEBUG 2023-04-11T11:00:28.391 ThreadId(26) [1P:data/op-db/src/transaction.rs:57] COMMIT(tx#71(for_all_accounts_mut))
DEBUG 2023-04-11T11:00:28.393 ThreadId(26) [1P:data/op-db/src/transaction.rs:57] COMMIT(tx#72(get_account_by_uuid))
DEBUG 2023-04-11T11:00:28.394 ThreadId(26) [1P:data/op-db/src/transaction.rs:57] COMMIT(tx#73(get_account_keysets))
DEBUG 2023-04-11T11:00:28.411 ThreadId(26) [1P:data/op-db/src/transaction.rs:57] COMMIT(tx#74(with_account_mut))
DEBUG 2023-04-11T11:00:29.687 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: Import(StartImport(<Route>))
ERROR 2023-04-11T11:00:29.705 tokio-runtime-worker(ThreadId(18)) [1P:op-app/src/app/backend.rs:240] AppError at /rustc/d5a82bbd26e1ad8b7401f6a718a9c57c96905483/library/core/src/convert/mod.rs:726:9
NoAccounts

Stack backtrace:
   0: op_app::app::backend::import::handle_import_request
   1: op_app::app::backend::<impl op_app::app::App>::invoke_external
   2: op_app::app::backend::<impl op_runtime::Backend<op_app::app::backend::Invocation> for op_app::app::App>::invoke
   3: tokio::loom::std::unsafe_cell::UnsafeCell<T>::with_mut
   4: tokio::runtime::task::harness::Harness<T,S>::poll
   5: tokio::task::local::LocalSet::tick
   6: std::thread::local::LocalKey<T>::with
   7: tokio::runtime::park::CachedParkThread::block_on
   8: tokio::runtime::runtime::Runtime::block_on
   9: std::sys_common::backtrace::__rust_begin_short_backtrace
  10: core::ops::function::FnOnce::call_once{{vtable.shim}}
  11: <alloc::boxed::Box<F,A> as core::ops::function::FnOnce<Args>>::call_once
             at /rustc/d5a82bbd26e1ad8b7401f6a718a9c57c96905483/library/alloc/src/boxed.rs:2000:9
      <alloc::boxed::Box<F,A> as core::ops::function::FnOnce<Args>>::call_once
             at /rustc/d5a82bbd26e1ad8b7401f6a718a9c57c96905483/library/alloc/src/boxed.rs:2000:9
      std::sys::unix::thread::Thread::new::thread_start
             at /rustc/d5a82bbd26e1ad8b7401f6a718a9c57c96905483/library/std/src/sys/unix/thread.rs:108:17
  12: <unknown>
  13: <unknown>

Error occurred in handler for 'invoke': [Error: NoAccounts]
DEBUG 2023-04-11T11:00:46.523 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: MainMenu(<OpAppMainMenuRequest>)
DEBUG 2023-04-11T11:01:07.479 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: MainMenu(<OpAppMainMenuRequest>)
DEBUG 2023-04-11T11:01:08.861 op_executor:invocation_loop(ThreadId(30)) [1P:op-app/src/app/backend.rs:251] Invoked: MainMenu(<OpAppMainMenuRequest>)

If I just skip over this question and try to import the passwords using the menu option (Three dots -> Import), that option is completely greyed out.

Any ideas? I would really like to avoid the CSV-based import process if possible...

Best regards,
Per

1Password Version: 8.10.3
Extension Version: Not Provided
OS Version: Debian bookworm
Browser:_ Firefox

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