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add payment method

jlonnes97
jlonnes97
Community Member
edited April 2023 in Memberships

After I input the new credit card information, the add payment method button does not light up to allow me to add the new credit card. What am I doing wrong? I've filled in all the boxes.

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Comments

  • ag_mike_d
    ag_mike_d

    Hello @jlonnes97,

    Thanks for your message and sorry for the troubles you've been encountering when attempting to update your credit card details. To protect your privacy, send all billing or account-related questions directly to us by email:

    Email 1Password Support

    The 1Password forum is a public space. You should never share personal information here. If you email us, we can securely verify your account and get you help more quickly.

    Thank you!

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