Login is not proposed

jamiga

Good day

Android 13
Google Chrome

It happens again and again that the login data for manufacturer pages and apps are not suggested.
I would like to point this out to the manufacturer, but I don't know how to explain or describe it technically.
Would be great if someone could prewrite it for me?

Thanks and greetings

jamiga

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1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: Android
Browser:_ Chrome
Referrer: forum-search:Login is not proposed

ag_timothy

Hi @jamiga, thanks for writing in!

I'd be happy to share some details that might help when contacting various services about their sign in page. First I'd like to ask if you could share some of those apps or websites where 1Password isn't currently filling as expected. I want to be sure I'm on the same page and I can also report these apps and websites to the team here so we can investigate solutions from our end.

Thanks again!

jamiga

Hello
gladly
The following points to their homepage
It doesn't work with the app either.
With the app also not
https://meine.rhenag.de/powercommerce/rhenag/fo/portal/start

I still have to search for the others.

Greetings

jamiga

ag_timothy

Hello @jamiga,

Thanks for sharing the link. I did some testing and I could fill with 1Password on the Rhenag website and app you shared. For the app, I did find that I needed to "force" Autofill for the prompt from 1Password to appear.

For the app, please try these steps:
1. Open the Rhenag app.
2. Tap the username field to open the keyboard.
3. Long press (tap and hold) the username field.
4. Select Autofill or ⋮ > Autofill in the context menu that appears.

An "Open 1Password" prompt should then appear. After tapping that prompt you can search for your Rhenag item by title then select it to fill and update. "Forcing" will be required each time you sign in to the app but your item should be suggested after updating.

For the website, do you sign in via the "Registration" (Anmeldung) or "meter reading message" (Zählerstandsmeldung) side?

Thanks again.

jamiga

Hello

Thanks a lot
I was not aware of this way with long press.
But this way works for me only through the password field.
But the main thing is it works.

Greetings

jamiga

ag_timothy

Hi @jamiga, thanks for the update! You are very welcome.

I understand it's not ideal to use a workaround but I'm glad it's working for you. Let us know if there's anything else we can help with.