How long before a not used 1Password account is deleted?
I forgot my password in 2016, so I had to quit using 1Password.
I may have just found it, but can't log in.
Further, my email address is not recognized although my user id works.
Is it possible to recover my account?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 11.7.4
Browser:_ Edge
Referrer: forum-search:How long before a not used 1Password account is deleted?
Comments
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Hello @dengle76! 👋
Since I don't have access to your account information here on the public forums, I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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