I forget/lost my password. How can I recover it. I think I know the secret key. What do I do?
I was scammed so I changed my password but now it doesn't work. I believe I know the secret key but don't know where or how to use it on my MAC. I'm really in trouble. Please help me.
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I know my secret key but how do I use it on a MAC to recover my account?
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Hi @rlschulman,
We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
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Hello! I have the same issue - lost password but have Secret Key. How do I proceed?
Best regards
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I found a solution. Thanks anyway
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I'm happy that you were able to resolve the issue.
Since this is an older discussion, to save the original poster from future notifications, I'm closing the thread. If you run into any other issues in the future then please don't hesitate to open a new thread, we're here to help. 🙂
-Dave
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