UpsideDownCake Android 14 Beta

F451
F451
Community Member
edited November 2023 in Android

Has anyone on the 1Password team been running the new UpsideDownCake Android 14 beta? I have been running it since last week and encountered the following while using the latest 1Password Android beta:

  1. 1Password login screen appears, but disappears after signing in, with the inability to access any of the 1Password app itself.

  2. You can enter passwords into apps, but the same symptoms are encountered as listed in item 1. The login window apps and then disappears, but if there are additional 1Password sections for that login, they never appear. If you have and are required to enter more than one login for the same website, you cannot do so, as it will enter the first choice in 1Password.

Thanks


1Password Version: 8.10.5-10 beta
Extension Version: Not Provided
OS Version: Android 14 beta
Browser:_ Not Provided

Comments

  • Hi @F451, thanks for writing in!

    I suspect point 1 is related to an issue introduced with the Android 14 beta. We anticipate this will be addressed on Android's end but the development team here is working on a fix to help ensure the issue is resolved as soon as possible.

    The crash occurs when opening the Search tab. To help avoid the crash you can open to Watchtower then continue accessing the Home, Items and Watchtower tabs. To do so you can long press the 1Password app icon then select "Open Watchtower".

    For point 2, do you often fill items from the Autofill menu by selecting the "Open 1Password" prompt?

  • F451
    F451
    Community Member

    There are four (4) “long press” tabs available: Open Search, Open Watchtower, All Items, Favorites. The only one that crashes after selecting and entering my 1Password password is Open Search as you stated. Regarding point 2, yes I use the Open 1Password prompt for most of app password entries, or when said prompt is available—this is my preferred means. Thanks for responding so quickly. A crash report was sent to Google, as prompted after 1Password crashing a certain amount of times, regarding 1Password, so I trust Google’s development team is aware and working on the issue too.

  • Hi @F451, thanks for confirming those details.

    From our investigation the crash occurs when the search field is focused due to a change introduced with Android 14. I suspect interacting with the search field in the Autofill ("Open 1Password") menu is resulting in the same behavior. As noted we expect this to be addressed and are working on a fix from our end as well. With any luck this should be resolved before too long.

    Thanks again for writing in and reporting this. If there's anything else we can help with just let me know!

  • Hi @F451, I just wanted to follow up and mention that we have included a change to address this crash in our latest beta, version 8.10.6-10. If the update is not currently available for you it should be rolled out soon through the Play Store.

    When you get the chance to update, let us know if you're still seeing a crash. Thanks again!

  • theoilside
    theoilside
    Community Member

    I can access the 1Password 8 app on Android 14 now. Thanks for the 8.10.6-10 beta update!

  • Great to hear @theoilside! Thanks for letting us know that works for you.

  • F451
    F451
    Community Member

    It nows works me too. Apologies for the late response as I ran into some matters requiring my full attention.

  • @F451

    I'm happy to hear that everything is now working for you as well. 🙂

    -Dave

  • LucaJones
    LucaJones
    Community Member
    edited July 2023

    Thank you for the information and workaround tips regarding the Android 14 beta issue. I appreciate your assistance in addressing the problem.

  • On behalf of myself and the team, you are very welcome! Let us know if there's anything else we can help with.

  • captaincringe
    captaincringe
    Community Member

    I also experienced the addressed issue of signing in. The password login screen appears but after signing in it disappears suddenly. When it is going to be fixed?

  • ag_audrey
    ag_audrey
    1Password Alumni
    edited November 2023

    Hey @captaincringe, my sincere apologies for the delay in response. This was resolved in an earlier version of 1Password for Android. Can you confirm the version you are on?

  • captaincringe
    captaincringe
    Community Member

    Sorry, @ag_audrey I had experienced that issue but I also managed to solve that earlier. Thanks for your kind reply.

  • ag_audrey
    ag_audrey
    1Password Alumni

    Thank you for clarifying, @captaincringe!

  • ubbeop
    ubbeop
    Community Member

    thank you . now my andriod is good

  • @ubbeop

    Let me know if you run into any other issues with 1Password for Android in the future. 🙂

    -Dave

This discussion has been closed.