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BITBOT!! Why wont someone at 1password call me.

Ozpetez
Ozpetez
Community Member
edited April 2023 in Memberships

I am having issues with upgrading. I paid another year on the family plan. I think that might have been stupid. I have had 1 password for years (Version4 on) and it all upgraed fine, not now.

So I go to get help and all I get is a response from BITBOT telling me how to fix, which doesnt work., and a promise that "One of my human friends will get back to you as soon as possible" Thats now been 2 days. In the meantime the 1password says dont shut it down will until support is contacted.

Are you guys really serious?

SMR-29387-459

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • ag_josephine
    ag_josephine
    1Password Alumni
    edited April 2023

    Hi @Ozpetez,

    We've gone ahead and reached out via your existing ticket - to avoid sharing your account information here, we can continue the conversation there.
    Looking forward to your message!

    ref: SMR-29387-459

This discussion has been closed.