Integration with 1password app doesn't work on Chrome Mac

lifer

Hi! Integration with 1password app doesn't work on Chrome Mac.

because of that (probably) "suggest password" feature doesn't work in Chrome. When I click on suggested password nothing happens.

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1Password Version: 8.10.4
Extension Version: 2.10.0, 20246, on STABLE channel
OS Version: 13.1
Browser:_ Chrome
Referrer: forum-search:suggest password doesnt work

steph.giles

Hey @lifer,

I'm sorry for the trouble. Can you give the below steps a try and let me know if it improves things at all:

1. Right-click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Under Accounts & Vaults, sign out of your account.
4. Sign back into your account.
5. Go back to General, and re-enable "Integrate with 1Password app".

Let us know how it goes and if you run into any issues with these steps.

lifer

It worked! I still see this warning on browser extension settings page:

but at least when I click on suggested password it allows me to save it in 1password.

Thanks!

steph.giles

Hey @lifer,

Thank you for getting back to me.

If you unlock your 1Password desktop app and then open your browser can you let me know if 1Password is also unlocked here?

lifer

yes, it is

steph.giles

Thanks for the reply @lifer.

It's interesting that you are still seeing the warning implying that 1Password is having a hard time connecting.

I'd be happy to take a look at some logs to try and get to the bottom of why this may be happening but I also understand if you are happy to continue as you are if things are working as expected.

Let me know if you'd like to troubleshoot.

lifer

Actually, warning has gone recently, now everything is fine, thanks!

steph.giles

Thanks for letting me know @lifer.

Have a great weekend!