Not able to autologin Firefox on iOS

jgearimn7
jgearimn7
Community Member
edited May 2023 in iOS

1Password autologin isn't working on Firefox on iOS. They worked fine before and the key icon would appear with the option to populate passwords. I've followed instructions from:

https://support.1password.com/get-the-apps/?ios
https://support.1password.com/ios-autofill/

But autologin still is not an option. How do I enable autologin for Firefox?

1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: 16.4.1
Browser:_ Firefox

Comments

  • Dave_1P
    Dave_1P

    Hello @jgearimn7! 👋

    I'm sorry that AutoFill isn't working in Firefox on your device. On the iPhone and iPad AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. If you've already enabled Password AutoFill using the steps in the second guide that you linked and things still aren't working then can you tell me the following:

    1. Can you post an example of a website where Password AutoFill isn't working in Firefox on your iOS device? (Don't post your username or password, just the website address.)
    2. Does AutoFill work when opening that same website using Safari on your iOS device?

    I look forward to hearing from you. 🙂

    -Dave

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