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Former Member's avatar
Former Member
2 years ago

I can't see 1Password for Safari yet it thinks it's installed

Very frustrated as I might simply reinstall the extension but all it does is launch. Not sure how to resolve this.

1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: 12.6.6
Browser:_ Safari
Referrer: forum-search:uninstall safari extension

browser extension
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    Thanks for the update @philq Let us know if you encounter any other troubles.

  • Former Member's avatar
    Former Member
    2 years ago

    I don't see 1Password for Safari listed under Safari > Preferences so I tried Troubleshooting, followed by Fix Missing Safari Extension and that did the trick. Thanks so much!

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @philq,

    If you open Safari and in the top left hand corner next to the Apple choose Safari > Settings (or Preferences) and then click on the Extensions tab, do you see 1Password for Safari listed here?

    If not, can you give these steps a try:

    1. Make sure you are running the latest version of 1Password 8 for Mac.
    2. Open 1Password 8 for Mac.
    3. Click the Help menu and choose Troubleshooting, followed by Fix Missing Safari Extension.
      • This will rebuild the launch services database and allow you to enable 1Password under Safari > Settings/Preferences > Extensions.

    Let us know how you get on!