Cannot change iDrive password

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Boffo
Boffo
Community Member
edited May 2023 in 1Password in the Browser

Since subscribing to 1Password I have been unable to change my password for iDrive.
(https://www.idrive.com/idrive/login/loginForm?lo=yes) All of my other accounts work fine. iDrive support is baffled.

1Password Version: 8.10.5
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:iDrive password

Comments

  • steph.giles
    steph.giles
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    Hey @Boffo,

    I'm sorry for the delay in getting back to you.

    Can you describe to be the steps you are taking to change your password on iDrive and the behaviour you are seeing?

    Any detail you can provide on what isn't working as expected would be most useful.

    Thanks!

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