slow response

pverhoye

Hi!
When I want to autofill credentials, I use command+. After a second or 2, I get a menu to choose which credentials (already a diff with version 7 because 7 was smarter to find the correct credentials). So I select the one I want and press enter. And then it takes up to 5 seconds to enter the credentials.
And it needs a long time on those 'wizard-like' credentials screens where you first have to enter the username, then the pwd...etc

Settings are standard so I don't know what I am doing wrong. os = 13.3.1 (a)

Thanks for any advice

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1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: 13.3.1 (a)
Browser:_ Safari

ag_tommy

@pverhoye

Which version of 1Password for Safari are you using? 2.10.0 is the latest version. Can you check the Mac App Store for updates? Do you happen to have any ad blockers enabled or other apps that might preclude filling?

pverhoye

I am indeed using 2.10.0

pverhoye

The only things that I have running is Ghostery

ag_tommy

@pverhoye

Thanks. Is the site a public one that you can share with me?

pverhoye

@ag_tommy it happens on every site, even on this one here. I made a video that I can share with you in private that shows the problem better :)

ag_tommy

@pverhoye

Yeah, if that's the case something is not right. Let's get you over to email support. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. Attach the video directly to your email submission.

Include the following:

Your user name here in the forum. pverhoye
A link to this topic. https://1password.community/discussion/140037/slow-response#latest

This will help us connect the dots as they say.

pverhoye

done and thanks!

ag_tommy

Thank you!

ref: BNP-88328-883