I want 2FA .My google Authenticator number is not accepted.Will two factor authe sites give me a num

mfremar

Can’t get accepted for two factor Authentication on 1Password.Will site give me a number that I can manually insert?

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Referrer: forum-search:I want 2FA .My google Authenticator number is not accepted.Will two factor authe sites give me a num

ag_josephine

Hi @mfremar,

Have you already set up two-factor authentication (2FA) for your account and the 2FA code is not working?

The most common cause of issues with 2FA codes not being accepted comes down to the date, time or timezone settings on the device that is being used as an authenticator. Due to the way it works, 2FA is very sensitive to timing issues - if the time on your device is off by even a small amount relative to the server of the site you're trying to sign into, then the codes generated won't match the codes the server is expecting.

1Password uses the date, time and time zone of the device it's running on to help it generate the codes.

You need to ensure that the date, time and time zone on your device are all 100% accurate for where you are in the world right now.

To check the correct time, you can use helpful websites like: https://time.is/

The exact instructions for adjust the time on a device vary considerably from device to device depending on their type, but date/time/time zone controls can usually be found inside the system settings on the device.

For more accurate steps, you can follow along with the below articles:

• Mac
• Windows
• iOS
• Android

I hope that helps!