Unable to fill on chexsystems.com

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pathfinder76
pathfinder76
Community Member
edited May 2023 in 1Password in the Browser

set up an account with CHEXSYSTEMS, and i have to manuualy copy and paste username and password, it WILL NOT autopopulate no matter what.

can someone help either tell me what to do to autopopulate, or explain why this does not work

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

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  • pathfinder76
    pathfinder76
    Community Member
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    www.chexsystems.com

  • steph.giles
    steph.giles
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    Hey @pathfinder76,

    I have done some testing on this page and you're right. The login portal is designed in such a way that 1Password is having a hard time detecting the fields.

    I have filed an issue with our development team to see if we can improve the behaviour in a future update. In the meantime, as you have been, I'd suggest copy and pasting or alternatively drag and dropping your credentials to the fields.

    I'm sorry for the disruption, thank you for bringing this to our attention.

    Let us know if there is anything else we can help with at all.

    ref: dev/core/core#21981

  • pathfinder76
    pathfinder76
    Community Member
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    thanks

  • ag_tommy
    ag_tommy
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    On behalf of Steph, you're welcome.

This discussion has been closed.