Making a new account on www.weller-tools.com is broken

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eleazar6
eleazar6
Community Member
edited May 2023 in 1Password in the Browser

The generated password is created but never fills the "password" field of the 1Password popup window.


1Password Version: Not Provided
Extension Version: 2.10.0
OS Version: Windows 10
Browser:_ Edge/Chrome
Referrer: forum-search:weller

Comments

  • Hi @eleazar6, thanks for reaching out!

    I've tested things on the Weller website, and I was able to recreate the issue. It appears that even though the password meets the site requirements, it's not being stored. I've made our development team aware about the issue and apologize for the inconvenience.

    In the meantime, you can try the following steps to save the password when signing up on this website:

    1. Visit https://www.weller-tools.com/us/en/user/login.
    2. Under "Join Weller Tools" enter your details in the following fields: First Name, Last Name, E-mail, and Confirm E-Mail.
    3. Click in the "Password" field.
    4. Click the 1Password icon in your browser's toolbar.
    5. Click the Menu icon and select the Password Generator.
    6. Ensure that the password is matching the site requirements, then click to copy the password.
    7. After copying the password, click the "Autofill" button to autofill the same password.
    8. In the save prompt, paste the copied password in the empty password field.
    9. Click to Save the item.

    ref: dev/core/core#22009

This discussion has been closed.