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Login problems after purchase

riccobrandt
riccobrandt
Community Member

Hello, I just bought 1password and imported my passwords from Chrome. Now I was sorting my passwords and building a nice structure in 1Password. Unfortunately, I can no longer make any adjustments and when I want to open the online version, it only says "forbidden". I googled the error and find that it can be an IP block. Can you help me there?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • ag_josephine
    ag_josephine
    1Password Alumni

    Hi @riccobrandt,

    We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

This discussion has been closed.