How to resolve blank window when opening 1Password.
Reference: https://1password.community/discussion/140268
Blank window when opening 1Password.
Restart a couple of times.
Uninstall 1Password.
Info from Edge 1Password Notification.
I went to 1Password.com and logged in.
Message after an attempt to install 1Password.
1Password Version: Unable to Access Info
Extension Version: 2.10.0
OS Version: Windows 11 Version 10.0.22623 Build 22623
Browser:_ Microsoft Edge
Comments
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I'm having the exact same issue. Using Chrome as my browser, though.
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I've the same problem, starting today: blank screen when starting 1Password by ANY method, including as quick start or from browser.
Restart didn't help. Switching from NIGHTLY to BETA did solve the problem.
DETAILS:
- The problem started today.
- I'm on nightly channel. Uninstall says "Product version: 8.10.7-25.NIGHTLY".
- Windows 10 Pro with Edge.
- Screenshot is here, and below.
It's confusing to look at, because 1Password has no window borders. But that's a different (UI-design) BUG.
If I select "Settings" from the notification-tray icon, I also get a gray screen, but this time with a window border and a title bar with a functional "X" (exit) button.
EDITS: Correct my update channel. Add minor details.
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Hi everyone,
Our team is currently investigating a problem that prevents the 1Password window from appearing in recent nightly versions of 1Password 8.10.7. The problem has been fixed in 8.10.7-29. To get 1Password working again, reinstall the beta version of 1Password:
- 1Password 8 Beta for Mac: https://downloads.1password.com/mac/1Password Beta.zip
- 1Password 8 Beta for Windows: https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe
If you still have any issues opening 1Password after running the beta installer, please email support@1password.com so we can investigate any remaining issues with you.
Thank you,
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