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Forum Discussion
1Password 8.10.7-23 Main window will not open and unlock; Quick Access is blank; Build 22 works.
Version:
1Password 8.10.7-23 aarch64
I have been using the system version and updated to build 23 recently (didn't know what caused it) and suddenly on an afternoon 1Password's main window will now open and it will not prompt me to unlock using my Touch ID (using a Magic Keyboard with Touch ID).
The main 1Password window is gone and even "Settings" will not open.
Quick Access panel is nothing but blank in the middle on my screen.
Thought restarting would work but no.
Had to revert to build 22 and everything works now.
Sorry no screenshots.
(I think I may have posted in the wrong forum. The team is aware of the bug. Can the post be deleted?)
1Password Version: 8.10.7-23
Extension Version: 2.11.1
OS Version: macOS 13.3.1(a)
Browser:_ Firefox
5 Replies
ScottS1P1Password Team
Hi Everyone,
Our team is currently investigating a problem that prevents the 1Password window from appearing in recent nightly versions of 1Password 8.10.7. The problem has been fixed in 8.10.7-29. To get 1Password working again, reinstall the beta version of 1Password:
- 1Password 8 Beta for Mac: https://downloads.1password.com/mac/1Password%20Beta.zip
- 1Password 8 Beta for Windows: https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe
If you still have any issues opening 1Password after running the beta installer, please email support@1password.com so we can investigate any remaining issues with you.
Thank you,
doio Never mind I was able to find it after reloading the main page. I could see all the forums.
I'm having this exact same issue. How did you revert to the previous build?
