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Former Member
3 years ago

Selected 1password key. Logon incomplete as numeric key does not work on 1password keyboard

Logging on to app, touched key icon on iOS keyboard, brought up 1password logon screen. Entered username and started entering 1password password. When I got to the point to enter a number, the numeric key would not bring up the numbers. Could not complete login as password contains numbers. Deleted the 1password app and re-downloaded it. Results the same

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Referrer: forum-search:https://1password.community/search?Search=Selected%201password%20key.%20Logon%20incomplete%20as%20numeric%20key%20does%20not%20work%20on%201password%20keyboard

ios
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Logon incomplete as numeric key does not work on 1password keyboard","id":"message:70203","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:70203","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:70203"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:70203"},"body":"

Logging on to app, touched key icon on iOS keyboard, brought up 1password logon screen. Entered username and started entering 1password password. When I got to the point to enter a number, the numeric key would not bring up the numbers. Could not complete login as password contains numbers. Deleted the 1password app and re-downloaded it. Results the same

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1Password Version: Not Provided
\nExtension Version: Not Provided
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\nReferrer: forum-search:https://1password.community/search?Search=Selected%201password%20key.%20Logon%20incomplete%20as%20numeric%20key%20does%20not%20work%20on%201password%20keyboard

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Logging on to app, touched key icon on iOS keyboard, brought up 1password logon screen. Entered username and started entering 1password password. When I got to the point to enter a number, the numeric key would not bring up the numbers. Could not complete login as password contains numbers. Deleted the 1password app and re-downloaded it. Results the same

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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
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\nReferrer: forum-search:Selected 1password key. Logon incomplete as numeric key does not work on 1password keyboard

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Selected 1password key. Logon incomplete as numeric key does not work on 1password keyboard","moderationData":{"__ref":"ModerationData:moderation_data:70205"},"body":"

Hi there @grandpa7

\n\n

This would suggest to me that you might be using an older version of 1Password, and it'll be best to help you with this by email. Send us an email at support+forum@1password.com and you'll receive an auto-reply from šŸ¤– BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] ā€“ post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

\n\n

ā€” Grey

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5th generation iPad, iOS version 16.3. Using iPad browser

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