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Reporting a Text Error in 1Password Web Interface

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Viki
Viki
Community Member
edited May 2023 in Memberships

Dear 1Password team,

I recently encountered a text error on your web interface while I was selecting a suitable subscription plan for myself. I noticed that the words "year" and "month" were accidentally swapped, causing some confusion on my part during the payment process.

I wanted to bring this to your attention so that the error can be fixed for future users. It may seem like a minor issue, but it can create unnecessary confusion and potentially deter people from purchasing your product.

Thank you for your attention to this matter and for your continued efforts in providing a secure and user-friendly experience to your customers.

Sincerely, Viki.




1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Chrome 113

Comments

  • Leah1P
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    Hi, Viki. Thanks for your support and for reporting this. We've raised an internal work item for the team to look at.
    ref: dev/b5/b5#20940

This discussion has been closed.