how do i 'start over'?.I have messed up my transition from 7 to 8. cannot create a new account.
I am in a mess with a transition from 7 to 8. I do not have an Emergency text. I cannot get into my 1Password. I no longer have 7 on my Mac or my iPad. I want to 'start over' but when I enter my email address it says already have an account! But I can't get into it. I have just taken out a subscription for 1Password. How do I 'start over'? Thanks for your help.
Ron Bailey
1Password Version: 1Password for Mac 8.10.6
Extension Version: Not Provided
OS Version: Ventura 13.4 (22F66)
Browser:_ chrome
Referrer: forum-search:how do i 'start over'?.I have messed up my transition from 7 to 8. cannot create a new account.
Comments
-
Hi @ronbailey42,
We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
0
