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upgrade to PW8 for 3 years.

Pacaron
Pacaron
Community Member
edited May 2023 in Memberships

So. I signed in and transferred my data. It asked and I gave it a PW. and was called away from the 'puter, shut it down and came back later... Brought up 1PW and clicked again on the upgrade lower left. Let's get started Email got my 6 digit code on email. entered it got the notice I already have an account for that address. How do I proceed? It just says cancel. Running the latest PW7

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • Pacaron
    Pacaron
    Community Member

    PW7: 7.9.10
    OS: Mac 13.3.1
    Browser: Firefox

  • ag_josephine
    ag_josephine
    1Password Alumni

    Hi @Pacaron,

    We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.