To protect your privacy: email us with billing or account questions instead of posting here.

Does latest 1Password app software not come with subscription?

Options
chriscage90
chriscage90
Community Member

I am a 1Password Family subscriber. When I open 1Password on the mac, I have a message in the left bottom corner about "Save 50% for 3 years on 1Password 8" and an Upgrade now button.

Do I not get the latest 1Password software with my subscription? Trying to understand why you would make the software a purchase separate from the subscription.


1Password Version: 7.9.10
Extension Version: Not Provided
OS Version: 12.6.6
Browser:_ Chrome
Referrer: forum-search:confused by membership and 1password app version

Comments

  • chriscage90
    chriscage90
    Community Member
    Options

    I don't understand this licensing/subscription model at all.

  • Hi @chriscage90,

    1Password 8 is a separate app, however it uses the same membership and login info as your 1Password 7 subscription - with a 1Password membership you'll never need to pay extra to upgrade.

    To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

This discussion has been closed.