Forum Discussion

XIII's avatar
XIII
Super Contributor
3 years ago

How to select Microsoft account when logging in using passkey?

I have more than one Microsoft account, but when I try to log in using a security key, 1Password always selects the same account, without offering me to chose one (surprisingly it selects one for which passwordless login is turned off, but it still works...).

How can I select an account when logging in using a passkey?

7 Replies

  • XIII's avatar
    XIII
    Super Contributor

    Why did you merge two topics, but not answer the questions in them?

  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team

    XIII

    Thanks for letting me know more about how you'd like to see the ability to choose a specific passkey when signing in to Microsoft’s website as you have multiple Microsoft accounts with multiple passkeys stored in 1Password.

    The development team are actively investigating this feedback and how selecting a passkey of your choice during the sign in process will work in certain scenarios such as if you have multiple items with passkeys in 1Password for the same website. I don’t have any information or dates on when this will be addressed. Instead, I recommend keeping 1Password in your browser up-to-date to ensure you’re receiving the latest features and improvements to saving and using passkeys during this Open Beta:
    - How to keep 1Password up to date in your browser
    - 1Password Releases

  • XIII's avatar
    XIII
    Super Contributor

    I'm trying to sign in using a "security key" passkey without entering an email address / username first.

    Expected behaviour: 1Password shows me all entries with a passkey for microsoft.com and I can select which one to use.

  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team

    Hi XIII

    When you're signing in to your Microsoft account, are you first entering the relevant email address for the account you'd like to sign in to or are you clicking the "Sign in with Windows Hello or a security key" button?

    Entering the email address for the account you'd like to use the passkey for allows 1Password in the browser to select the relevant passkey in your account for that login session. Whilst going for the "Sign in with Windows Hello or a security key" makes 1Password present a passkey without any input from you at this current stage in the Open Beta.

    The team are working on investigating this further and I'd love to hear more about if you're seeing the "wrong" passkey being used when going through the first or second option above so I can pass this onto them.