Forum Discussion

Former Member's avatar
Former Member
3 years ago

Problem with autofill and pop-up logins

Lots of websites use a pop-up window to login, like ESPN.com. But I can't get my credentials to autofill on ESPN.com by clicking the inline username. I have to click the 1Pass icon, then autofill. Why can't 1Password autofill credentials using the inline option but can if you click the icon, then click autofill? Am I missing something? This is pretty annoying because more than a few sites I use have pop-up window logins. I know it's possible because my old password manager offered this functionality.

1Password Version: 8
Extension Version: 2.11.0
OS Version: MacOS Ventura 13.4
Browser:_ Chrome

browser extension

1 Reply

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @WratchetHead,

    Some websites, such as ESPN.com, are built using a focus trap which makes it difficult for 1Password to detect the fields on the page. This website in particular is one we are aware of and we have an internal issue filed with our development team to look to improve the behaviour in a future update.

    Can you please let me know the other sites you are having trouble with so I can pass these on to the team?

    I'm sorry for the disruption.

    ref: dev/core/core#1088