YubiKey and iOS app not working
I set up 1Password on my laptop w/ my physical security key. I tried to sign into my 1-Password8 app in iOS & the password kept display as incorrect even though it was the same as my desktop app. I wasn't able to login to mobile app without adding Authenticator option. Is there option for security key to work without activating authenticator option?
tldr; does 1Password8 iOS support login to an 1Password account set up only with physical security key? I don't want to be forced to use Authenticator code when I already have physical security key
1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: iOS 16
Browser:_ Not Provided
Comments
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Hello @rackhax! 👋
I'm sorry that you ran into trouble when signing into 1Password on iOS. Our developers are aware of an issue where, in some circumstances, users can't sign into 1Password on iOS using a Security Key.
So that we can further investigate the issue, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/140663/yubikey-and-ios-app-not-working
- Your forum username:
rackhax - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#20680
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