Memory leak in Windows 8.10.8-45 version (Fixed now in 8.10.8-47)

Kelerei
Kelerei
Community Member
edited June 2023 in Windows

Hello,

Since the last day or so, my system with 32 GB RAM has been experiencing out of memory issues. Following memory usage in Task Manager, the "Modified" memory composition rises steadily at the rate of approximately 2-3 Mb per second, until all memory is consumed and the system consequently crashes.

After a lot of trial and error, I have found that terminating the 1Password desktop application results in this excessive memory usage being freed. I have also noticed that the 8.10.8 upgrade was released in the past two days, which correlates with when this problem began occurring. Furthermore, from this thread, it appears that this was also noticed before then by those using the beta version.

Putting two and two together, there appears to be strong evidence of a memory leak being present in 8.10.8.

Apart from disabling the 1Password desktop application on startup and only running it when there is a need, what workarounds can I follow until this issue is (hopefully) patched?

1Password Version: 8.10.8
Extension Version: 2.12.0
OS Version: Windows 10 22H2
Browser: Chrome

Comments

  • Unknown
    Unknown
    edited June 2023
    This content has been removed.
  • Fjellape
    Fjellape
    Community Member

    Same for me on Win11.

    Had a leak that was consuming "Modified" Memory and not dumping it anywhere. Couldn't figure it out until I checked Handles on TaskManager and noticed 1password was using 15k vs system 5k...on idle....

    @devs please fix this

  • herrchin
    herrchin
    Community Member

    I know the general policy of 1password is to not provide download links to past builds (only past versions like v7), but in this case it would be much appreciated to downgrade one build and prevent auto-update until the memory leak can be identified and corrected.

  • Unknown
    Unknown
    This content has been removed.
  • MikeT
    MikeT

    Hey folks,

    We're investigating this as we speak and have a fix in progress. The latest nightly build has been confirmed by a few users to fix the issue, we're working on rolling this out to both stable and beta channels soon.

  • MikeT
    MikeT

    Hi again,

    1Password 8.10.8-47 update is now available with the fixes. Please check for an update and let us know if it is working for you now.

  • iBearXST
    iBearXST
    Community Member

    This update keeps getting re-downloaded and installed perpetually. The app is never up to date. End up with many system tray icons. No issues with the app in 2+ years of using it, until this evening.

  • MikeT
    MikeT

    It's a caching issue, we're working to invalidate the CDN cache.

    We released 8.10.8-47 but the CDN keeps serving -45 to you despite you already having -45.

    Avoid checking for an update for a few hours.

  • MikeT
    MikeT

    The cache has been invalidated, it should now serve the 8.10.8-47 to you in a few minutes.

This discussion has been closed.