Quick Access window disappears unexpectedly
I am encountering some unexpected behavior when I bring up the Quick Access window,
either via Ctrl-Shift-Space or by right clicking on 1Password icon and selecting Open Quick
Access.
There are two issues that I think are distinct.
The first issue is that when I move the mouse pointer toward the Quick Access window,
if the mouse pointer crosses another window before it reaches the Quick Access window,
the Quick Access window disappears. My Window Focus Mode is set to Mouse, meaning
that moving the mouse pointer into a window gives it focus (but the window is not raised).
One workaround I have found is to position the mouse pointer in a window near the
center of the screen before using Ctrl-Shift-Space, since it seems that the disappearance is
caused by another window getting focus first. A fix would be appreciated if this is considered
to be a bug.
The second issue is that sometimes when I type into the Quick Access window, the window
disappears after I have entered a few characters. This happens regardless of whether there
are any matches to what I have typed. This behavior seems to be intermittent and I haven't
been able to reproduce it yet. Very disconcerting.
1Password Version: 8.10.8
Extension Version: 2.11.0
OS Version: Linux Mint 19.3
Browser: Firefox 113.0.2
Comments
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Hey @Dave47, thanks for reaching out.
I was able to reproduce this behavior with Windows Focus Mode set to Mouse. However, this appears to be the expected behavior as Quick Access is meant to disappear when another window is focused. With that said, I'll pass this along to our developers to see if there are any changes that can be made here to distinguish between windows that are focused and those that are raised.
Regarding the second issue you mentioned, I was also able to reproduce this behavior and this is directly related to the above. While it appears that this behavior is random, I noticed it only occurs depending on my mouse position prior to invoking Quick Access. If my mouse is positioned where the dropdown of search results appears, once I've narrowed my search and the other results disappear then the mouse will focus whatever is in the background and Quick Access will disappear. Here's a demonstration:
I hope this information is helpful! Let me know if you have any questions.
Ali
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