Forum Discussion

LarryMcJ's avatar
LarryMcJ
Super Contributor
2 years ago

A category is listed in the sidebar even if there are no items in that category

I realize the following issue must be either by design or an Electron limitation. But can you tell if it’s something you’re trying to fix, or do I need to accept it and move on?

If I have no entries in a category, it (rightfully) isn’t listed on the categories drop-down list. But if I add even one item to that category and then remove the item, that category remains in the drop-down forever, even though it’s empty.

For me, this is a terrible UX issue. I’m not holding out much hope for a resolution, but wanted to ask.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

ios

9 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    I'm happy that you're no longer running into the other issue as well. 🙂

    -Dave

  • LarryMcJ's avatar
    LarryMcJ
    Super Contributor
    2 years ago

    Thanks! It also fixed the known bug where tapping on a login displayed a blank screen (even though it wasn’t listed in the release notes)

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    LarryMcJ

    1Password for iOS version 8.10.16 now includes a fix for the issue that showed some categories in the sidebar even when you don’t have items in those categories.

    You can find instructions on how to update here: How to keep 1Password up to date

    Thank you again for reporting the issue. 🙂

    -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    LarryMcJ

    I'm sorry that the workaround didn't work. Our developers are investigating the issue and hope to get it fixed as soon as possible.

    -Dave

  • LarryMcJ's avatar
    LarryMcJ
    Super Contributor
    2 years ago

    GreyM1P – NNTR, just wanted to let you know that signing out and then signing in didn't resolve this for me. I'm sure it's not a high-priority bug, but it will eventually get fixed.

  • LarryMcJ's avatar
    LarryMcJ
    Super Contributor
    2 years ago

    Thanks, GreyM1P – Thinking back, I must have needed another cup of coffee, as I know Electron isn't used in iOS...doh! 🤪 I guess in my mind, I was just looking for a culprit. Thanks, again!

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi there LarryMcJ

    Short answer – it's a bug, and our Development team are looking into it. We've heard from customers that signing out of 1Password, quitting the app completely, then opening it and signing in again will purge those empty categories, so you can give that a go if you like, and let me know how it goes.

    I saw you mentioned:

    an Electron limitation

    We only use Electron for the desktop apps on macOS, Windows, and Linux, so won't be a factor on iOS.

    I hope that helps. I'll be here if you need anything. :)

    — Grey

    ref: dev/core/core#13984