Forum Discussion

Former Member's avatar
Former Member
3 years ago

"Didn't get a code?" link takes me a an SSO help page

Going through the steps, I wasn't getting a sign-in request wherever I last signed in, so I clicked on "https://support.1password.com/sso-trusted-device/, but it seems it the wrong page (unless I screwed up somehow.

1Password for Mac 8.10.9

81009029, on BETA channel

1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: macOS 13.4.1
Browser: Not Provided

passkeys

3 Replies

  • Former Member's avatar
    Former Member
    3 years ago

    Hi @jamesrose_sf , thank you for submitting this issue! You're right, this did take you to an SSO help page and you've done nothing incorrectly. This is a known issue that we have on our backlog to address. Thank you!

  • Former Member's avatar
    Former Member
    3 years ago

    I also had a difficult time getting a code to sign in my Mac after creating the new account on my device. I had to force quit the iOS app, once I reopened I was presented with a code.