All groups (default, custom and SCIM) show as empty
I am trying to get a ticket created with support but wanted to check here if anybody has had an issue where the web UI shows all group as empty when viewed as an owner/admin.
This includes default owner and admin groups, custom created groups and SCIM bridge synced groups. When looking at a person's group membership they are seen or when exporting from the group. However they show as empty in the UI (on closer inspection the members display for a fraction of a second and then disappear) and more concerning when trying to manage the group it shows nobody selected.
This means we are unable to work with groups or make changes as we are concerned any changes may wipe out members that actually are in the group because we can't trust the UI. This experience is seen by all other admins on multiple browsers/devices.
1Password Version: Not Provided
Extension Version: Not Provided
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Comments
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I did hear back from our Onboarding Specialist that it is something they have seen lately as well which is comforting to know it's more likely a UI issue and will be addressed
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Same issue, all groups show zero members in the Groups pages in the Web UI, but groups correctly appear on each "Person" page. Also group membership shows up correctly in an
op group user listcommand.0 -
Hi everyone, thanks for taking the time to report this.
Our development team has been made aware of an issue that is causing inconsistent behavior with loading the Groups section on the 1Password.com web interface. We are working to resolve the issue in the near future, though I don't have an exact timetable or estimate when the fix will be released. Apologies for the inconvenience caused in the meanwhile.
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This issue appears to be resolved, group membership is now showing up correctly in the web interface, at least for me.
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Hello @LieutenantLefse,
I can confirm a fix for this has been deployed, and no one should be seeing the problem any more.
If you, or anyone else, is having trouble, reboot your computer and try again, then contact BusinessSupport@1Password.com if you still need assistance.
Cheers,
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Can also confirm it is resolved here as well yesterday from update received from business support to ticket raised. No lingering issues or side effects detected. Appreciate the updates!
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