With private + company (SSO) accounts, ‘soft-locked’ accounts become unusable in the browser

erikheemskerk
erikheemskerk
Community Member
in 1Password in the Browser

I use the term ‘soft-locked’ as I don’t know the technical term; I’m referring to the state when 1Password is unlocked, but you’re required to re-enter your master password or confirm your identity through an SSO mechanism.

In this state, the auto-fill pop-up appears as if 1Password is unaware of any other accounts. There is no visual indication of this state, and if I recall correctly, it is not reflected in the general 1Password extension window.

It would be nice if the pop-up hints at the fact that there might be more logins available, but they’re ‘soft-locked’, and offer the ability to unlock them right there.

1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: 13.4
Browser: Chrome

This discussion has been closed.