1P Business support

noraar
noraar
Community Member
edited August 2023 in Business and Teams

Does AgileBits provide better support for business users? I find both email and these forums as the only method of support to be wholely inadequate when a user is having a major issue that needs to be resolved ASAP.

In other words, is there a dedicated call or chat line for business users? I find it frustrating that you can talk to a sales rep in real time, but not a support person.

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Comments

  • Dave_1P
    Dave_1P

    Hello @noraar! 👋

    I'm sorry that you're having trouble getting the support that you need and I'd like to help. I'm not seeing any recent discussion threads under your profile here on the forums or support tickets associated with the email address used by you on the forum.

    If you're currently in contact with our support team about an issue then can you post the Support ID? The Support ID should like [#ABC-12345-678]. Post that here, and I'll take a look.

    If you're interested in signing up for a 1Password Business account and would like to know more about what it includes then you can reach the team at business@1password.com

    -Dave

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