Add new security key

cubanx
cubanx
Community Member
in 1Password in the Browser

Folks,

Doing the following all through Brave, but I've tried in Firefox as well, and I can't find where to add/remove Security Keys in the 1Password app.

I use Yubico Keys as one form of 2FA with 1Password.

I had my keys stolen from me. My keys had a Yubico Security Key on them. I have removed that key from my account, no problems there.

However, when I go to try to add the new Yubico Security Key to my account, it always adds a passkey for my Windows 11 install.

I cannot figure out for the life of me how to add the new Security Key back in.

I'm using https://my.1password.com/profile/2fa and clicking the Add A Security Key, it always adds the passkey instead.

Thanks for any help you can give me!

Rick

1Password Version: 1Password for Windows 8.10.9 (81009046)
Extension Version: 2.13
OS Version: Windows 11
Browser: Brave

Comments

  • cubanx
    cubanx
    Community Member

    Ok, so as I was getting the info about versions to post here, I noticed I had both the Beta (2.14.2) extension installed, and the current release (2.13) extension installed.

    I removed the Beta one, tried again, and it worked!

    So either the interaction of both extensions caused the problem, or you might have a bug in 2.14.2.

    Scientifically, I cannot figure out which one it was :)

  • steph.giles
    steph.giles

    Hey @cubanx,

    I'm so sorry for the delayed response, I'm glad you were able to resolve things.

    Thank you for the update, let us know if there is anything else we can help with.

This discussion has been closed.